If you want to return the product or change in size, will be returned or changed to the correct size provided that the order has been a standard order and not customized to the client. Any moccasin having more than one color is considered customized; Also the models of men in sizes from 35 to 40 inclusive and those of women in sizes from 41 onwards inclusive
If in doubt consult before changing size or return and we will be delighted.
always recommend visiting the size guide , this test, which can be done in a few minutes, it is reliable in 99% of cases.
is important to note that the products may not have been used and must be in the same, perfect condition in which you received. You will notice also, that the shipping costs will be refunded only if the return is a result of our error.